This was my first trip to Dr. Merchant and I will not go back. He did not even introduce himself or ask me about my dental history except to ask how long ago my last cleaning was. He did not recommend any home care suggestions and his cleaning of my teeth was very rushed and painful. Outside of the procedure, it took close to an hour from the time I finished filling out the new patient paperwork to the time that the dentist actually walked into the room (which has no door on it). The entire facility is not well-situated and was very mildewy (odd in Phoenix).
out of 5 stars
